An overview of the delivery of your care.

A member of our management team will visit you and undertake an assessment of your needs.

They will carry out a social care assessment with you to identify what support you may require at home in order to best meet your needs. Your support worker(s) will leave a copy of this assessment in your home for your information and reference.

The assessor will also conduct a basic risk assessment to ensure that work can be undertaken safely in your home. If required, a moving and handling risk assessment will also be undertaken to identify any equipment and/or handling techniques needs for your care to be provided. Your support worker(s) will leave a copy of these assessments and a care plan in your home for reference.

Circle of Care “Care Delivery Pack” will also be left with the support plan pack. This will be used by the support worker to record information for the other support workers, relatives, doctors and health visitors.

Your care plan and risk assessment will be formally reviewed every three months by a team manager and domiciliary care manager to check whether your needs have changed. However, support workers will monitor your care plan and if they feel your needs have changed he/she will let your team manager know. If your care is being commissioned by local authority, this assessment will be in partnership with your care manager.

You may contact any persons within the Circle of Care office with questions or concerns about the care we provide to you.