Care Services We Provide

All the services are provided by support workers making personal visits at agreed times to meet the needs of you and your chosen lifestyle. The visit can vary in length from 15 minutes to one or more hours. Several visits can be made throughout the day on the one day or up to seven days per week, following an assessment  of needs that will identify the services required. Full 24 hour per day cover can be arranged as well.

We can assist with:

  • Care relating to personal hygiene and toileting
  • Assistance with feeding, eating and drinking
  • Management of urinary and bowel functions
  • Promotion of continence and assistance with incontinence
  • Assistance with mobility and transfers, including help with getting up and going to bed
  • Promotion of independence and social functioning, anxiety and behaviour management
  • Social care needs assessment and ensuring personal safety
  • Encouragement and assistance with cognitive functions
  • Administration and monitoring

Listening and talking to people is regarded as an important part of delivering care. We can assist the client to keep in touch with their friends and relatives, and help with letter writing, also:

  • Assistance with planning and shopping
  • Assistance with paying bills and pension collection

We can assist with:

  • Assistance with cleaning and housework
  • Assistance with laundry and ironing
  • Assistance with management or fuel and heating

We can assist with:

  • Food preparation
  • Assistance with feeding

It is the aim of the agency to provide a FLEXIBLE care service, responsive to each individual’s needs and thus, if you cannot find the services your require above then please contact us to discuss additional services we can offer.

We provide services for the following service users:

  • Older people (65+ years)
  • Adults (18+ years)
  • People with mental health problems
  • People with dementia, Alzheimer’s disease
  • People with learning difficulties, autism, dawn syndrome
  • People with hearing and eyesight difficulties

We are unauthorised to carry out the following:

  • Bowel evacuation
  • Changing sterile dressings
  • Performing characterisation
  • Giving injections
  • Cutting nails
  • Administering suppositories
  • Administering enemas
  • Lifting from floor unaided
  • Ear syringing